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 Meet Our Client Services Team
We take pride in our dedicated and professional veterinary staff. We hope that at every visit you will experience the care and concern that each staff member has for your pet. Our team members regularly participate in continuing education programs to learn how to help you take the best possible care for your pet.
It is our hope to build a long-lasting relationship with you, thereby strengthening the bond between your family and your pets.
Our Client Services Team
Contact Client Services at: clientservices@eaglefernvet.com
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Nancy
Client Service Manager
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Nancy started as a client services representative at Eagle Fern Veterinary Hospital in February 2023 and is now the client service manager. She enjoys helping clients and is always continuing to learn in the veterinary medical field. Nancy was a stay-at-home mom for years and did part time pre-school and teaching work. Nancy lives in Estacada with her 3 girls, Megan, Grace, Emily, and her 2 cats Shadow, and Primrose.
Nancy likes sports- playing and watching, reading, and just hanging out with her girls. With her girls being older, it was time for her to start something different and look for a profession where she could use her previous office work experience while learning something new. Nancy likes working at a veterinary hospital because of her love for animals and passion for client service.
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Dawn
Client Service Representative
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Dawn started at Eagle Fern Veterinary Hospital in 2022 as client service representative. She has worked in several different types of businesses in the client service and bookkeeping departments.
She lives in Estacada with her husband, Ken. She has one son, Zach. Dawn Likes camping, going to the beach, and spending time with family. She also has an Australian cattle dog named Patch and a Boston Pug cross named Bug.
Dawn enjoys working closely with her client services team to help meet our clients’ needs and also loves “getting to see dogs and cats come into the clinic.”
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Stephanie
Client Service Representative
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Stephanie Started as a client services representative at Eagle Fern Veterinary Hospital in January 2024. She likes bingo and REFIT. Her husband Todd is an electrician and they have 4 kids: Tyler a wildland firefighter, Dylan a material handler at OEC, Mackenzie a Dutch bros barista and Colby a dog handler.
She also has 3 dogs molly and Henry, who are long haired mini dachshunds and Clover, a yellow lab. Stephanie likes working at Eagle Fern Veterinary hospital because she loves animals.
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Katie
Client Service Representative
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Katie started working as a client service representative at Eagle Fern Veterinary Hospital in March 2024. She grew up on a small farm in Clackamas County and loved to take care of all the animals. She now lives in Estacada with her husband Nick who is a semi-truck drive, and her 2 dogs Appa and Dingo.
In her free time Katie likes to cook, bake, read, and play video games she likes working at Eagle Fern Vet because she gets to help animals.
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Meet Our Client Services Team 
